Helia Privacy Policy

Last updated: Jun 17, 2025 12:11 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.heliaglow.com Website (the "Website") operated by Helia Health & Beauty, a Limited Liability Company formed in Maryland, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

 

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
 
What Information We Collect

We collect and store any and all information that you enter on this Website. This includes:

• Identifying Information: Name

• Legal Basis: Consent and contract performance 

• Sources: User input, social networks, tracking pixels, cookies 

• Uses: Analytics, marketing, customer service, transactions, payments, targeted ads 

• If Not Provided: We may be unable to provide services or fulfill transactions

 

We are not legally required to collect this information, but we may combine it with other data we hold about you.
 
Sharing Your Information

We may share your name with:

• Customer management systems 

• Data analytics providers 

• Email marketing vendors 

• Hosting providers 

• Shipping companies 

 

Purpose: Marketing, service management, transaction processing, analytics, and enforcing Terms of Service.
 
How We Protect Your Information

We implement the following safeguards:

• Limit data collection to what’s necessary 

• Use secure connections (SSL) 

• Destroy unneeded data 

• Train staff 

• Maintain updated security software

 
Sale of Information

We do not sell your personal information.
 
Cookies

This Website uses cookies. Please refer to our Cookie Policy for details on what we collect and how to manage your settings.
 
Children’s Privacy

This Website is not intended for children under 18. If we learn a child has submitted personal information, we will respond to inform them they cannot use the Website.
 
Analytics

We use Google Analytics. To opt out, visit: https://tools.google.com/dlpage/gaoptout
 
Information Retention

We retain your information until it is no longer needed to contact you.
 
Direct Marketing

We may use your information for direct marketing.
To opt out, email: info@heliaglow.com
 
Your Rights

Depending on your location, you may have rights including:

• Access your data 

• Request deletion or correction 

• Withdraw consent 

• Restrict processing 

• Lodge complaints 

• Use a pseudonym (Australia) 

• Opt out of direct marketing 

• Receive data in a portable format

 
Exercising Your Rights

You may exercise the rights specified above by submitting a consumer request to:

Kate Overton
CEO
info@heliaglow.com
410-870-9818
314 Wyndhurst Ave, Baltimore, MD 21210, USA
www.heliaglow.com

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with your name.

We may be unable to process your request without this information.

We will respond to most requests within 30 to 45 days, depending on your location. If more time is needed, we will notify you in writing. We may deny requests if legal exceptions apply and will explain any such denial.
 
Complaints

You may lodge a complaint regarding our data practices by contacting:

Kate Overton
CEO
info@heliaglow.com
410-870-9818
314 Wyndhurst Ave, Baltimore, MD 21210, USA

Under the Australia Privacy Act 1988 S 40(1A), complaints must first be addressed to us in writing. We typically respond within 30 days. If unsatisfied, you may contact the Office of the Australian Information Commissioner.
 
Accountability

The following person is responsible for our privacy practices:

Kate Overton
CEO
info@heliaglow.com
410-870-9818

Residents of Quebec may contact the Office of the Privacy Commissioner of Quebec at 1-888-528-7741.
Residents of Canada may contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376.
 
Location of Data Processing

All data processing is conducted in the United States.
 
Third-Party Websites

This Website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their Privacy Policies independently.
 
Do Not Track

We do not support Do Not Track (DNT). You can enable or disable DNT in your browser settings.
 
Transferring Data

We may transfer your data to the United States, where it may be accessible to law enforcement or national security authorities.
 
Changes to Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this Website.
 
Questions
If you have any questions, please contact us at: info@heliaglow.com
 

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